Do you carry materials in different languages?
Yes. We carry music, puppet script books, and recorded puppet scripts in Spanish. We highly recommend a product called "Beyond Words," a packet of puppet plays which do not use spoken words. Puppets pantomime skits to the accompaniment of music and sound effects. These puppet presentations can be understood by audiences of various cultures and multiple languages without the need for translation.

Do you have anything I could give as a Christmas or birthday gift?
Yes. The "Righteous Pop Music" and "Happenin' Hymns" albums are very popular gift items. Other ideas include a ventriloquism video with puppet, a puppet album or script book with puppet, a magic book with trick or accessories, or better yet, we offer GIFT CARDS!

What products would you recommend for beginning puppetry?
We highly recommend "Puppet Ministry Basics and Beyond" video for training in puppetry technique, directing a puppet team, stages, props and scenery, choosing material, and more. Our most popular line of puppets are the rod-arm people puppets. We also carry puppet patterns.

What products would you recommend for beginning ventriloquism?
We recommend the “Fun with Ventriloquism” video and a small puppet to get you started in ventriloquism.

What is a teaching unit? What's in it?
One Way Street's teaching units are a short-term curriculum for children's church, VBS, midweek activities, and more. Each unit focuses on a teaching theme, with complete lesson plans, additional program segments, and music suggestions for units ranging from five to twelve sessions. Additional program segments include puppet songs or skits, Bible memory, object lessons, stories, special characters, snacks, magic tricks, drama, and more. The teaching unit is a spiral-bound book. You will need to purchase music, puppets, or other accessories separately.

Is it okay for me to make copies of your materials after I have purchased them?
No. Our materials are protected by copyright law. It is illegal to make copies without permission, and it is illegal to give away those copies to friends.

Do you carry any materials suitable for schools or other secular areas?
Of course, all of the puppets except Bibles and Bible characters can be used in any setting. The "Power Plays" script/tape packets (four volumes) are appropriate for use in schools and other public settings. They focus on topics such as sharing, respect of property, trustworthiness, smoking, bicycle safety, stranger danger, and many more. Several ventriloquism script books, including "Short Routines," "Tell Me a Story, Gramps," and "From the Birds" are also secular.

What products would you recommend for beginning puppetry?
We highly recommend the video "Puppet Ministry: Basics and Beyond" for training in puppetry technique, directing a puppet team, stages, props and scenery, choosing material, and more. Our most popular line of puppets are the rod-arm people puppets. We also carry puppet patterns. We also recommend “Brining Your Puppet to Life” for more in-depth training.

Can I request a specific hair color for my puppet?
Yes, if you email us at go@oneway2.com. If the puppet you are ordering comes in varying hair colors, we will check the puppets in stock to see if we have the color you are requesting. If you request a color which is not normally available for the puppet you are ordering, you may have to wait several weeks for your order and there may be an additional customization fee.

How do you attach One Way Squared’s arm rods?
Our arm rods are attached to puppet arms with bands. Do not simply loop the band over the puppet's wrist, or you will have very little control. The arm rod will arrive with one end of the band attached, leaving a loop. Pull the loop into a circle which is bisected by the rod. Pull each side of the loop past the rod and bring them together on the back side of the rod, forming a double strand "C" shape with each end attached to the rod. Put the puppet wrist between the "C" and the rod and adjust the band for a tight hold. Attach the rod to the inside of the puppet's wrist.

Do arm rods come with the puppets?
Most of our puppets do not come with arm rods. If arm rods are included with a puppet, the item description will say so. Arm rods may be purchased separately for the other puppets.

Do the puppets come with the props pictured?
Accessories are not included with puppets. Usually, if a puppet is pictured wearing a hat, headdress or sunglasses, these will come with the puppet. The product description will list all items included. All other accessories are simply photographic props.

Do you carry gloves or sleeves for puppeteers to wear while performing?
We do carry white and black performance gloves which are usually worn while performing in blacklight, to make hands visible or invisible. We do not carry gloves intended to be worn inside the puppet, or black sleeves to hide the puppeteers' arms. We do carry elbow length black performance gloves. We recommend purchasing men's black socks, cutting out the toes, and using these for black sleeves to hide puppeteers' wrists and arms. We do not necessarily recommend wearing gloves inside the puppets, but if you wish to do so, look for thin white cotton gloves.

Where's the "Three Wise Men and a Baby" Christmas musical?
Unfortunately, this musical was discontinued by the publisher and is no longer available.

Are soundtracks or sheet music available for the Righteous Pop Music (RPM) series?
No, there are no soundtracks or sheet music for RPM.

How long will it take for my order to arrive?
We make every effort to ship each order within 24 hours of receiving it. If you live in the continental United States, most in-stock items will arrive within a week of when we receive your order. However, a lot of puppets that we manufacture in house can take 3-4 weeks to build. Backorders may occur due to heavy demand or supplier delays. Most backorders ship within two to three weeks of placing the order, but occasionally an item will be delayed longer. If you live outside the United States, we will hold your order until all items have come in before shipping it. We cannot predict shipping times outside the United States due to customs inspections and other delays, but most airmail shipments arrive in approximately two weeks.

Can I return something if I don't like it?
Yes. See our return policy.

Can I phone in my order and then send a check?
All retail orders must be pre-paid. This means that over the phone or online, you need to pay with a credit card. If you must pay by check or money order, you will need to mail your order in with your check.

Do you have express shipping?
Yes, but you will need to contact us to place an order with express shipping.

Do you ship overseas?
Yes. Please contact us for more information.

Will you bill me for my order?
No. All retail orders must be pre-paid. If you must pay by check or money order, you will need to mail your order in with your check.

Can my church or ministry get a discount?
Because we provide materials for ministry, almost all of our customers are churches or ministries. We try to keep our prices as low as possible so that you can exercise good stewardship when purchasing our products. We do not have special rates for churches, ministries, or missionaries. We do offer special sales on occasion to our email subscribers. Check out the Adopt-A-Puppet plan for coupons for purchases of puppets in large quantities.